Led the UX design for 2 healthcare devices by mapping workflows, iterating 5x, creating prototypes, and conducting user testing sessions, resulting in 23+ usability enhancements

Improved Revvity’s public design system by creating a new progress ring component, enhancing test visibility and reducing user error in monitoring progress

Designed a new onboarding account type, collaborating across 8+ departments to launch within a month, enhancing experience for 12% of Plooto’s consumer base

Standardized design ops by implementing a structured design ticketing system and consolidating workflows in ClickUp, decreasing design debt by 20%

Designed an AI chatbot interface for accessibility information, improving employee access to WCAG guidelines and internal accessibility solutions

Hosted 4 seminars for 60+ employees and conducted 5 surveys to identify pain points, leading to organization-wide accessibility improvements

Redesigned a legacy one-page website into a scalable, multi-page site, increasing traffic by 50% with a responsive, high-fidelity prototype

Developed a design system with standardized UI components, iconography, and grid spacing, improving consistency across digital assets

Launched a grade tracking app by collaborating with a developer to create workflows, prototypes, new features, and a landing page, garnering 34+ beta users

Gathered insights from 10 user interviews on key workflows, resulting in a 15% improvement in usability scores

Coursework in user-centered design, focusing on core design principles, usability testing, interaction design, and creating user personas to inform design strategy