Here's a summary of my professional experience!

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Nancy Huynh

Experience

Product Designer
Plooto
May 2024 - Aug 2024
Spearheaded the design and implementation of a new feature by defining project scope, creating designs, and collaborating with stakeholders across 8+ departments
Initiated a new design ticketing process, improving backlog tracking and decreasing design debt by 20%
Led workshops to identify improvement areas and subsequently produced 32 design enhancements
Product Designer
Workplace Safety and Insurance Board (WSIB)
Sep 2023 - Dec 2023
Designed the UI for an internal AI chatbot, implementing accessible design standards to streamline employee access to accessibility-related solutions
Hosted seminars with 50+ attendees to uncover pain points regarding challenges with accessibility in the organization.
Built a low-fidelity prototype for an internal asset tracking tool that optimizes equipment management
UI/UX Designer
RadiCalgary Charity
Sep 2023 - Oct 2023
Remodelled a legacy single page website into a modern multi-page website, improving scalability and leading to a 50% increase in website traffic
Developed a cohesive UI kit, featuring iconography, typography, components, and grid spacing
Created a responsive, high fidelity prototype for both desktop and mobile views

Projects

GradeEasy
Jul 2024 - Present
Collaborated with a developer to create a web app that allows students to easily track their grades and view key metrics, garnering 34+ beta users
Designed an end-to-end, high fidelity prototype and UI kit with 42+ components for development pass-off
Conducted user interviews to gather feedback on UX and user flows, resulting in 11 design enhancements

Education

University of Waterloo
BASc. Systems Design Engineering
2022 - 2027
Relevant courses: Human Factors in Design, Introduction to Design, Economics of Design, and Design, Systems, and Society
Extracurriculars: Badminton Club

Skills

Design
UX Research, User Flows, Informational Architecture, Wireframing, Prototyping, Responsive Design
Tools
Figma, Miro, Webflow, HTML/CSS, Hotjar, Jira, Linear, ClickUp